
Scope of Practice
ClearLine Therapy is a non-clinical space for you to talk, process, and find clarity — no diagnosis, no pressure, just support for the life you’re living.
ClearLine Therapy
Published alongside our Policies & Procedures
WHAT WE DO
ClearLine Therapy offers non-clinical emotional and wellbeing support through 45-minute secure online video sessions. Our work is rooted in creating a safe, non-judgmental space to:
• Speak freely about experiences, challenges, and feelings
• Process and make sense of what you’re going through
• Explore thoughts, values, and personal goals
• Build clarity and confidence in how you navigate life
We focus entirely on understanding your experience — not diagnosing or treating mental health conditions.
AREAS WE SUPPORT
We commonly work with people facing:
• Stress, overwhelm, burnout, and emotional ups and downs
• Relationship conflict, communication struggles, and boundary issues
• Questions about identity, self-esteem, and life transitions (like career changes or separation)
• Grief, loss, and adjusting to big changes
• Searching for meaning, purpose, and personal growth
• Work pressure, isolation, and unmet emotional needs
WHAT WE DON’T DO — AND WHO WE’RE NOT FOR
This service isn’t suitable if you’re experiencing:
• Acute mental health crisis or severe distress
• Active suicidal thoughts, self-harm, or immediate risk to life
• Unmanaged psychosis, severe personality disorder, or substance dependence needing clinical help
• Situations where emotional wellbeing is tied to undiagnosed medical/psychiatric illness
We don’t provide medical, psychiatric, or clinical care — no diagnoses, no medication advice, no formal treatment protocols.
IF YOU NEED MORE THAN WE CAN OFFER
If you fall into the above categories, we’ll be upfront about it — and we’ll help you get the right support fast. We’ll signpost you to:
• 24/7 crisis help: Samaritans (116 123) or NHS 111
• Clinical care: Your GP or registered professionals via BACP/NCS
• Ongoing support: Mind or local community wellbeing services
OUR GUIDING PRINCIPLE
You don’t need a diagnosis to deserve support.